Terms of service

Terms of Service

Welcome to Trendivaa. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

2. Products & Pricing

We strive to display product descriptions, images, and pricing accurately. However, errors may occasionally occur.

Trendivaa reserves the right to:

  • Correct pricing or product description errors.
  • Modify or discontinue products without prior notice.
  • Cancel orders affected by pricing or inventory errors.

3. Orders

All orders are subject to product availability and order confirmation.

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing
  • Suspected fraud
  • Incomplete customer information
  • Product unavailability

If payment has already been made for a cancelled prepaid order, the amount will be refunded to the original payment method.

4. Shipping

Delivery times are estimated and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Trendivaa is not responsible for delays caused by courier services or events beyond our control.

5. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

  • Prepaid Orders: Eligible for refunds after approval and quality inspection.
  • Cash on Delivery (COD) Orders: Refunds are not available. Approved claims for damaged, defective, or incorrect products will be resolved through a replacement only.

6. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information.
  • Not to misuse the website or attempt unauthorized access.
  • Not to engage in fraudulent activities or submit false orders.

7. Limitation of Liability

Trendivaa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid for the product purchased.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Trendivaa Customer Support

📧 Email: trendivaa.shop@gmail.com