Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing Time
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All orders are processed within 1–3 business days
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Orders are not shipped or delivered on weekends or holidays
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You will receive a confirmation email once your order is placed
Shipping Time
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Estimated delivery time: 5–7 business days
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Delivery times may vary depending on location and external factors
Shipping Costs
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We offer free shipping on all orders
Tracking Information
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Once your order has been shipped, you will receive a tracking number via email
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Please allow 2–3 days for tracking information to update
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
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High order volume
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Shipping carrier issues
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Customs or unforeseen circumstances
We are not responsible for delays caused by external factors beyond our control.
Incorrect Address
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Please ensure your shipping address is correct at checkout
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We are not responsible for orders shipped to incorrect addresses provided by customers
Lost or Stolen Packages
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If your package is marked as delivered but not received, please contact us
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We will assist you, but we are not responsible for lost or stolen packages after delivery
Order Cancellation
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Orders can be canceled within 12 hours of placing the order
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After that, orders are processed and cannot be canceled
Contact Us
If you have any questions regarding shipping, please contact us at:
trendivaa.shop@gmail.com